Pricing
Per user, per month. Nothing in a closet.
Every plan includes US hosting in three regions, US-based support by phone, unlimited US calling, apps for every device and the API. Numbers port free. Prices below are per user per month on annual terms; month to month is 15% more.
Starter
$18
per user / month · 5 users minimum
- Unlimited US calling
- Apps for iPhone, Android, desktop, browser
- IVR, ring groups, schedules
- Voicemail with transcription
- One number per user included
- US-based support, business hours
Most chosen
Growth
$26
per user / month
- Everything in Starter
- Call queues with callbacks and wallboards
- Call recording, 90-day retention
- Business texting, 1 shared inbox
- Microsoft 365 and Google Workspace sync
- CRM screen pop (Salesforce, HubSpot)
- US-based support, 24 × 7
Enterprise
$34
per user / month
- Everything in Growth
- Microsoft Teams direct routing
- Recording retention to 7 years, legal holds
- SSO, audit log export, customer-managed keys
- EHR and PMS integrations, BAA
- Named engineer and quarterly reviews
- US-citizen support team on request
Add-ons
Pay for what you add, not for what you might
| Add-on | Price |
|---|---|
| Additional local number | $1.50 / month |
| Toll-free number | $3 / month + $0.02 / min |
| Business texting (outbound SMS) | $0.01 / segment, carrier fees passed through at cost |
| Extended recording retention | $2 / user / month per extra year |
| Desk phone rental | $4 to $9 / month, provisioned and replaced if it fails |
| Room phone (hospitality) | $2 / room / month, PMS integration included |
| API, higher rate tiers | Included to 600 req/min; $50 / month per additional 1,000 |
| Number porting | Free, always |
What is never a line item
- Hosting in three US regionsIncluding failover between them.
- US-based support by phoneNo premium tier to reach a human.
- E911 per deskCompliance is not an upsell.
- Software updatesContinuous, no maintenance contract, no version to upgrade to.
- The APIEvery plan, every endpoint.
- MigrationNumbers ported, call flows rebuilt, phones re-pointed.
Compared with self-hosting
What a 3CX-style server really costs
The license is the small part. The server, the patching, the SIP trunk contract, the SBC and the person who knows how it all fits are the large part.
| For 50 users | Self-hosted software PBX | NGVoIP Growth |
|---|---|---|
| Software license | $1,200 to $2,500 / year, tier-based | Included |
| Server or cloud VM | $600 to $1,800 / year, plus backups | Included, three US regions |
| SIP trunk and numbers | Separate carrier contract, $400 to $900 / month | Included, unlimited US calling |
| Patching, upgrades, certificates | Your staff or an MSP, 4 to 8 hours / month | Done for you |
| Session border controller / firewall rules | Hardware or VM plus expertise | None required |
| Business texting and 10DLC | Third-party, you register with the carriers | Included, registered for you |
| Support | Community forum, reseller, or paid vendor ticket | US engineers by phone, 24 × 7 |
| Where your data is | Wherever the VM and the trunk provider are | United States, contractually |
| Monthly, all in | About $1,400 to $2,400 plus staff time | $1,300 |
Get a quote with your numbers in it
Users, sites, phones and what you pay today. We will send a line-item quote within one business day.