Hosted cloud PBX · US-only infrastructure
Next-generation voice. Entirely on American soil.
NGVoIP is a cloud phone system for organizations that need every part of it, the code, the people and the servers, inside the United States. Desk phones, apps, texting and an API, run from three US regions by a veteran-owned team.
- Developed in the US
- Supported from the US
- Hosted in the US
- Data never leaves the country
What you get
Everything a phone system should do, as software
No appliance in a closet, no license server to babysit. Your phone system runs in our US regions and you change it from a browser or the API.
Apps on every device
iPhone, Android, Windows, Mac and the browser. Your extension follows you; calls ring everywhere and hand off between devices mid-call.
Business texting, registered for you
SMS and MMS from your main number or a dedicated texting line. We handle 10DLC registration and carrier review so you don't have to learn it.
Call routing you can draw
IVR menus, queues, ring groups, business-hours schedules and holiday rules, edited in a visual flow and live the moment you save.
Recording, transcription, analytics
Record per user or per queue with retention you set. Voicemail arrives transcribed. Wallboards and reports show what your lines are doing today.
Microsoft Teams, done right
Make and take PSTN calls inside Teams with direct routing, keep desk phones and queues on NGVoIP, and let both see the same presence.
REST API and webhooks
Every object in the console is an API resource. Provision users, build screen pops, push call events into your own systems.
Domestic, end to end
Built here. Answered here. Hosted here.
Most cloud phone vendors are domestic in name only: offshore development, a tier-one desk on another continent, and a data path that crosses borders. NGVoIP keeps all three inside the United States, and we are veteran-owned and operated.
Why this matters nowDeveloped in the US
The platform is written and operated by an engineering team in Texas. The people who build the feature are the people who fix the incident.
Supported from the US
Call support and an engineer answers in your time zone. No offshore tier one, no ticket queue to climb before you reach someone who can change something.
Hosted in the US
Three regions: Virginia, Texas and Oregon. Media, recordings, messages and backups stay in those regions. Zero international hops, by design and by contract.
Built for regulated work
Phone systems for the places where the details matter
Government
E911 per desk under Kari's Law and RAY BAUM's Act, recording holds for public-records requests, CJIS-aware handling and US-citizen support staff.
For state and local agenciesHealthcare
A signed BAA with every account, encrypted recordings, after-hours on-call rotations, consent-based appointment texting and EHR screen pop.
For clinics and health systemsHospitality
Front desk, room phones, wake-up calls, PMS integration, housekeeping groups and guest texting, across one property or forty.
For hotels and restaurantsLeaving 3CX?
Bring the numbers. Leave the server.
We port your numbers, rebuild your call flows from an export of your current system, and cut over on a date you pick. Most migrations take days, not quarters, and your callers never hear the difference.
- Numbers ported freeWe file the port, track the carrier and schedule the switch for after hours.
- Call flows rebuilt for youIVRs, queues, ring groups and schedules recreated and tested before go-live.
- Desk phones re-pointedYealink, Poly and Grandstream handsets provision themselves to NGVoIP.
# A call just hit your main line. Your app finds out first. POST https://crm.example.com/hooks/ngvoip { "event": "call.ringing", "direction": "inbound", "from": "+15125550142", "to": "+15125550100", "queue": "front-desk", "region": "us-central", "caller_name": "TRAVIS COUNTY CLERK" }
Webhooks for every call state. Signed, retried, and documented.
Ready when you are
Tell us about your organization and an engineer, not a sales queue, will call you back from a US number.